Privacy Policy

Introduction

At teplichnaya-indeika.com ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our courses or services
• Subscribe to our newsletter
• Contact us through our contact forms
• Participate in surveys or feedback forms
• Create an account on our website

This information may include:

• Name and contact information (email address, phone number, postal address)
• Professional information (job title, company, industry)
• Payment information (processed securely through third-party payment processors)
• Course progress and completion data
• Communications you send to us

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Device identifiers

How We Use Your Information

We use the collected information for various purposes, including:

• Service Provision: To provide, operate, and maintain our courses and services
• Communication: To respond to your inquiries and provide customer support
• Course Delivery: To track progress, provide certifications, and customize learning experiences
• Marketing: To send newsletters, promotional materials, and course updates (with your consent)
• Improvement: To analyze usage patterns and improve our website and services
• Legal Compliance: To comply with applicable laws and regulations
• Security: To protect against fraud and ensure website security

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and providing services, including:

• Payment processing companies
• Email marketing platforms
• Website hosting providers
• Analytics services
• Customer support platforms

Legal Requirements

We may disclose your information when required by law or in response to valid legal processes, including:

• Court orders or subpoenas
• Government investigations
• Legal proceedings
• Protection of our rights and safety

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure server infrastructure
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection

Cookie Policy

Our website uses cookies to enhance your browsing experience. For detailed information about our use of cookies, please refer to our Cookie Policy.

Your Rights and Choices

Under Australian privacy laws, you have certain rights regarding your personal information:

Access and Correction

You have the right to access and correct your personal information that we hold. You can update your information through your account settings or by contacting us directly.

Opt-Out

You may opt out of receiving marketing communications from us by:

• Clicking the "unsubscribe" link in our emails
• Updating your preferences in your account settings
• Contacting us directly

Data Portability

You may request a copy of your personal information in a structured, commonly used format.

Deletion

You may request deletion of your personal information, subject to certain legal and business requirements.

International Data Transfers

Your information may be transferred to and processed in countries outside of Australia. We ensure that such transfers comply with applicable privacy laws and provide adequate protection for your personal information.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will delete such information promptly.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Complaints

If you believe we have breached your privacy rights, you may lodge a complaint with us using the contact information above. If you are not satisfied with our response, you may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.